eGain

eGain is the leading provider of multichannel customer service and knowledge management software for on-site or cloud deployment. For over a decade, hundreds of the world's largest companies have relied on eGain to transform their traditional call centres, help desks, and web customer service operations into multichannel customer interaction hubs (CIHs). Based on the Power of One™, the concept of one unified platform for multichannel customer interaction and knowledge management, eGain solutions improve customer experience, optimise service processes end to end, increase sales, and enhance contact centre performance.

eGain is the leading provider of multichannel customer service and knowledge management software for on-site or cloud deployment. For over a decade, hundreds of the world's largest companies have relied on eGain to transform their traditional call centres, help desks, and web customer service operations into multichannel customer interaction hubs (CIHs). Based on the Power of One™, the concept of one unified platform for multichannel customer interaction and knowledge management, eGain solutions improve customer experience, optimise service processes end to end, increase sales, and enhance contact centre performance.

Ltd. eGain Communications

Название: eGain
Телефон: 44 1753 464687
Факс: 44 1753 464687
E-mail:
Web-сайт: http://www.egain.com

Контактное лицо: Curtis Melody
Телефон: +44 1753 464687